Sustainable soft competences development of software developers by communication skills training

Soft competencies are of great importance for software developers like designers, programmers, testers, and maintainers. These competencies are also important for software companies in team work, interaction with stakeholders, etc. The main problem is to determine in which way soft competencies should be developed. In this paper a sustainable soft competences development of software developers is proposed. The relation between competences are important in the approach, hence influence diagrams between competences should be determined. Based on our research and literature analysis a competence model is proposed suitable for IT companies. These communication skills have the largest influence on other skills. A training cycle for software developers is proposed, to reach the goal of sustainable competency development. The training solution is reviewed and analyzed.